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FAQ
Frequently asked questions
FAQs
What types of inflatables do you offer?
We offer a variety of fun and safe inflatables, including bounce houses, slides, and obstacle courses; perfect for birthdays, school events, church gatherings, and community celebrations.
Are your bouncy castles safe for kids?
Yes! All our inflatables are regularly cleaned, inspected, and set up safely by trained staff to ensure a fun and secure experience.
What age group can use the inflatables?
Most of our inflatables are designed for kids aged 3 to 12. However, we do have options suitable for teens and family use, contact us for recommendations.
Do you deliver and set up the inflatables?
Absolutely! We handle delivery, setup, and takedown so you can enjoy a stress-free event.
What areas do you serve?
JumpyJoy is based in Steinbach, Manitoba, and we serve nearby areas within 20 km for free. A small delivery fee applies for longer distances.
How much space do I need?
Space requirements depend on the inflatable. For example, a 32’ obstacle course needs about 37’ x 15’ of flat, open space. We’ll confirm exact measurements when you book.
How do I book a bouncy castle?
You can book through our website www.jumpyjoy.fun,() by email at bookjumpyjoy@gmail.com,() or by phone/text at 431-356-1304.
What payment methods do you accept?
We accept E-transfer, cash, or cheque.
Is a deposit required?
Yes, a small deposit secures your booking. The remaining balance is due on or before the event date.
What happens if it rains or the weather is bad?
Safety comes first! If weather conditions make setup unsafe (heavy rain or strong wind), we’ll work with you to reschedule or cancel with no penalty.
Can I cancel or change my booking?
Yes, just let us know at least 24 hours before your event to make changes.
Are the inflatables cleaned after every use?
Yes! We thoroughly clean and sanitize every inflatable after each rental to ensure your event is safe and hygienic.
Do you provide supervision?
We don’t stay to supervise, but we’ll give you clear safety instructions before your event. An adult must always be present to watch the kids.
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